Shipping & Returns
Orders placed during the week will be processed within 2-3 business days. Orders placed on the weekend will be processed the following business day.
- Canadian Shipping Rate (Orders Under $95.00) - $15.95 Flat Rate
- Canadian Shipping Rate (Orders Over $95.00) - Free
- US Shipping Rate (Orders Under $145.00) - $18.95 Flat Rate
- US Shipping Rate (Orders Over $145.00) - Free
We take great care to ensure that our orders are well-packaged and delivered in good condition. Unfortunately, errors can occur and products may be damaged during transportation. In the event of an error, contact our customer service department to receive a product return form and authorization number. We will issue a credit note upon receipt of the returned merchandise.
Please note: The above refund policy is only available for products purchased online. If product was purchased at a retail location, please return product to original retail store of purchase to receive refund.
Product has a manufacturer defect
Product was past its expiration date when originally purchased
Product was damaged in transit